Other
Company listingHelloFresh
Asset Protection, Senior Tech Specialist
Salary not listed
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Aurora, IL, United States; Irving, TX, United States; Newark, NJ, United States; Phoenix, AZ, United States
Confirm work authorization, visa sponsorship and location requirements with the employer.About the role
The Physical Security Senior Specialist is responsible for supporting and coordinating all aspects of the organization's physical security program. This role helps protect employees, visitors, facilities, assets, and information by implementing security procedures, managing access control systems, and ensuring compliance with company SOPs.
YOU WILL …
- Monitor and manage Asset Protection Support Request Log
- Analyze and triage reported security system issues
- Action reporting and system change requests
- Escalate complex issues to level 2 support as necessary
- Monitor and respond to Lenel S2 Netbox System issues, triage and escalate
- Monitor and respond to system alerts in the Exacqvision video network, triage and escalate
- Review current training documents, updating versions as necessary
- Work with IT on equipment outages and other network issues
- Triage and provide remote support for urgent system issues as needed
- Manage security vendors by scheduling service, monitoring service calls, and certifying completion of work
- Work with team as needed to physically install, replace and or remove cameras, S2 Nodes and other equipment as necessary
