HelloFresh
Junior Operations Manager
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Dublin, Dublin, Ireland
Confirm work authorization, visa sponsorship and location requirements with the employer.About the role
Full Time, On-Site
St. Margaret’s, Co.Dublin, K67 P7E5
Working hours 8:00am - 5:00pm
About the Role
As Junior Operations Manager for HelloFresh Ireland, you will work directly with our Senior Operations Manager to optimise our Third-Party Logistics (3PL) fulfilment partner. Unlike direct operational management models where you manage shift teams on the floor, this role focuses on also driving high-level operational performance, managing key metrics, and influencing our 3PL partner to execute best-in-class processes.
We are looking for a results-driven, relationship-builder and collaborative leader who thrives in a fast-paced environment. You will be responsible for building a strong, trust-based relationship with our 3PL partner, establishing accountability, driving continuous improvement, and ensuring that our customers receive perfect boxes every time.
What You Will Be Doing
3PL Oversight & Performance Management
- Monitor, analyse, and manage site KPIs, including SLA compliance, throughput, cost per box, and production errors.
- Conduct performance reviews with the 3PL management team to review metrics, address operational bottlenecks, and track corrective actions.
Relationship Building & Influence
- Establish strong, collaborative relationships with 3PL leadership to align operational priorities and drive process changes.
- Serve as the main bridge between HelloFresh central teams, including Supply Chain, Tech, and FSQA, and the 3PL management team.
